Wigs.com Returns: Understanding the Policy and Process

At wigs.com, we understand that our customers may need to return their purchases for various reasons. We are committed to providing a hassle-free return experience. This article will guide you through our wigs.com returns policy and provide tips for a successful return.

Basic Concepts of Wigs.com Returns

Wigs.com returns are governed by our 30-day return policy. Customers have 30 days from the date of purchase to return unworn and unaltered wigs in their original packaging. We do not accept returns for custom-made wigs.

Return Process

1. Contact our customer service team within 30 days of purchase to initiate a return.
2. Provide your order number and reason for return.
3. Our team will provide you with a return authorization number and instructions.
4. Pack the wig securely in its original packaging and include the return authorization slip.
5. Ship the package to the address provided by our customer service team.

Success Stories

1. "I ordered a wig from wigs.com, but it didn't match my expectations. The return process was incredibly easy. I contacted customer service, and they quickly processed my refund." - Sarah J.
2. "I had a slight issue with the wig I received, but wigs.com was incredibly supportive. They immediately issued a replacement and even sent a complimentary gift for the inconvenience." - Emily K.
3. "I was so impressed with the quality of the wig I bought from wigs.com. I had been looking for a natural-looking wig for a while, and this one exceeded my expectations." - Jessica M.

Tables

Table 1: Reasons for Returns at Wigs.com

Table 2: Customer Satisfaction with Wigs.com Returns