Wigs.com Returns: Everything You Need to Know

What is wigs.com returns?

Wigs.com returns is a comprehensive policy that allows customers to return their wigs within 30 days of purchase for a full refund or exchange. This policy applies to all wigs, hairpieces, and accessories purchased from our website or retail stores.

Benefits of wigs.com returns:

• Peace of mind: Knowing that you can return your wig if you're not satisfied gives you peace of mind when making your purchase.
• Risk-free shopping: You can try on different wigs without the risk of losing money if you don't find the perfect one.
• Excellent customer service: Our dedicated customer service team is here to assist you with any questions or concerns you may have about our return policy.

How to return a wig:

To return a wig, simply follow these steps:

1. Contact our customer service team within 30 days of purchase to request a return authorization.
2. Pack the wig in its original packaging, along with all tags and accessories.
3. Ship the wig back to the address provided by our customer service team.

Important notes:

• Wigs that have been worn, altered, or damaged cannot be returned.
• Custom-made wigs are not eligible for returns.
• Shipping costs for returns are the responsibility of the customer.

Tables:

Table 1: Key Benefits of wigs.com returns

Table 2: Common Mistakes to Avoid

Success Stories:

• "I was hesitant to buy a wig online, but the wigs.com returns policy gave me the confidence to try it. I ended up loving the wig and I'm so glad I decided to keep it." - Sarah, a satisfied customer
• "I had a terrible experience with another wig company, but wigs.com was amazing. They made the return process so easy and I got my money back without any hassle." - John, a repeat customer
• "I've been buying wigs from wigs.com for years and I've never had to return one. But it's comforting to know that I could if I needed to." - Mary, a loyal customer

FAQs:

Q: How long do I have to return a wig?
A: You have 30 days from the date of purchase to return a wig.

Q: Can I return a custom-made wig?
A: No, custom-made wigs are not eligible for returns.

Q: Who pays for the shipping costs for returns?
A: The shipping costs for returns are the responsibility of the customer.