"Has No Bearing? Proof That It Does in Business"

When it comes to business, there's a lot of talk about what does and doesn't matter. Some people say that certain factors have no bearing on success, while others believe that everything plays a role. In this article, we'll take a closer look at the bearing that certain factors can have on your business.

The Importance of Customer Service

According to a study by American Express, 70% of consumers say that they're more likely to do business with a company that provides excellent customer service. That's a huge number!

The Power of Social Media

Social media is a powerful tool that can be used to reach a large audience and promote your business. In fact, a HubSpot study found that businesses that use social media are 51% more likely to have loyal customers than those that don't.

The Value of Employee Engagement

Engaged employees are more productive, more satisfied with their jobs, and more likely to stay with their company. A study by the Gallup Organization found that companies with highly engaged employees have 23% higher profits than those with low employee engagement.

Conclusion

As you can see, the factors that we discussed have no bearing on business. They are, in fact, essential for success. By focusing on these areas, you can improve your customer service, reach a larger audience, and increase your profits.