Complete KYC Remotely for Seamless Banking with digibank

In today's digital age, convenience and security are paramount. With the digibank app, you can now complete your KYC (Know Your Customer) process entirely remotely, saving you time and effort.

Benefits of Digibank Remote KYC

• Convenience: Complete the process from anywhere with an internet connection.
• Security: Digibank's encryption and authentication measures ensure your personal data is protected.
• Time-saving: Avoid lengthy visits to bank branches or submitting physical documents.

How to Remotely Complete KYC with digibank

Step 1: Download the digibank App

• Visit the Google Play Store or Apple App Store and download the digibank app.
• Note: Ensure you're using a genuine app to safeguard your data.

Step 2: Register and Input Basic Information

• Provide your personal details, including your name, address, contact information, and date of birth.
• Select a unique username and password for secure login.

Step 3: Video Call for Verification

• Schedule a video call with a digibank representative.
• Hold your ID card or passport during the call for identity verification.
• Ensure your face is clearly visible and the surroundings are well-lit.

Step 4: Submit Proof of Address

• Upload a digital copy of a utility bill, Aadhaar card, or bank statement as proof of your address.
• Ensure the document is valid and contains your current address information.

Step 5: Facial Recognition

• Take a selfie through the app to enable facial recognition.
• Follow the instructions carefully to ensure a clear and accurate scan.

Tips and Tricks

• Have all necessary documents ready before starting the process.
• Ensure a stable internet connection for uninterrupted video conferencing.
• Dress appropriately for the video call to maintain professionalism.

Common Mistakes to Avoid

• Not providing clear images of your ID documents.
• Submitting expired or irrelevant proof of address documents.
• Incorrectly framing your face during the selfie scan.

Stories to Make You Laugh and Learn

Story 1: The Upside-Down ID

A customer attempting to verify their ID held it upside down during the video call. The digibank representative couldn't help but chuckle, gently reminding the customer to correct their mistake.

Lesson: Always double-check that your documents are oriented correctly.

Story 2: The Pet Interruption

A customer's video call was interrupted when their playful dog bounded into the frame, barking and wagging its tail. The dog's enthusiasm brought laughter to the call, with both the customer and digibank representative finding humor in the situation.

Lesson: If you have pets, ensure they're out of your way during the video call.

Story 3: The Virtual Background Fail

A customer chose a comical virtual background for their video call, featuring a backdrop of animated clowns. While the customer laughed at their own joke, the digibank representative couldn't help but question their choice of attire.

Lesson: Remember that virtual backgrounds can be visible during your video call.

Useful Tables

Pros and Cons

Pros:

• Convenience and time-saving
• Secure and reliable process
• Widely accepted by financial institutions

Cons:

• Requires a stable internet connection
• May require additional verification steps in some cases
• Not available 24/7

Conclusion

Remote KYC with digibank empowers you to complete your verification process conveniently and securely from the comfort of your home. By following the steps outlined above and adhering to the tips and tricks provided, you can enjoy a seamless banking experience. Remember, accuracy and timeliness are key to a successful KYC verification.