WSFS Bank Hours: A Comprehensive Guide to Branch and Customer Service Availability

Introduction

WSFS Bank is a leading regional bank in the United States, offering a wide range of financial services to individuals, businesses, and municipalities. Understanding the hours of operation for WSFS Bank branches and customer service can help ensure that you can access the services you need, when you need them. This comprehensive guide will provide detailed information on the hours for WSFS Bank branches, customer service centers, and online banking services.

Branch Hours

Monday - Friday: Most WSFS Bank branches are open from 9:00 AM to 5:00 PM.

Saturday: Select branches are open on Saturdays from 9:00 AM to 1:00 PM.

Sunday: All WSFS Bank branches are closed on Sundays.

Please note: Branch hours may vary during holidays or special events. It is always advisable to check the specific branch's hours before visiting.

Customer Service Hours

Telephone Banking: 1-888-973-7284

• Monday - Friday: 8:00 AM to 8:00 PM EST
• Saturday: 9:00 AM to 1:00 PM EST
• Sunday: Closed

Live Chat:

• Monday - Friday: 8:00 AM to 8:00 PM EST
• Saturday: 9:00 AM to 1:00 PM EST
• Sunday: Closed

Online Banking:

• Available 24/7

Holiday Hours

WSFS Bank observes the following holidays:

• New Year's Day
• Martin Luther King Jr. Day
• Presidents' Day
• Memorial Day
• Independence Day
• Labor Day
• Columbus Day
• Veterans Day
• Thanksgiving Day
• Christmas Day

Please note: All branches and customer service centers are closed on these holidays.

Effective Strategies for Accessing WSFS Bank Services

• Plan ahead: Check branch and customer service hours before visiting or calling.
• Utilize online banking: Conduct routine transactions and access account information 24/7.
• Consider mobile banking: Manage your finances on the go with the WSFS Bank mobile app.
• Schedule an appointment: Make an appointment for in-person consultations or services that may require additional time.
• Contact customer service: If you have questions or need assistance, don't hesitate to contact customer service during their operating hours.

Common Mistakes to Avoid

• Visiting branches during peak hours: Expect longer wait times during weekdays and the first and last hours of business days.
• Calling customer service during holidays: Customer service hours are limited or nonexistent on holidays.
• Assuming all branches have the same hours: Some branches may have shorter or longer hours of operation than others.
• Relying solely on online banking: While convenient, online banking may not be suitable for all transactions or inquiries.
• Ignoring holiday closures: Branches and customer service centers are closed on observed holidays without exception.

Comparing Pros and Cons of Accessing WSFS Bank Services

Pros of Accessing WSFS Bank Services:

• Convenience: Online banking and mobile app provide 24/7 access.
• Efficiency: Scheduled appointments can streamline in-person interactions.
• Support: Customer service representatives can assist with inquiries and transactions.
• Security: Online and mobile banking platforms employ robust security measures.

Cons of Accessing WSFS Bank Services:

• Limited in-person hours: Branches have specific hours of operation and may be closed on weekends and holidays.
• Wait times: Branches may experience long lines during peak hours.
• Fees: Some services, such as wire transfers or over-the-counter transactions, may incur fees.
• Technical difficulties: Online and mobile banking platforms can occasionally experience technical issues.

FAQs

1. What time do WSFS Bank branches open on Saturdays?
Select branches open from 9:00 AM to 1:00 PM on Saturdays.

2. Is customer service available on Sundays?
No, customer service centers are closed on Sundays.

3. Can I deposit cash through online banking?
No, online banking does not allow for cash deposits.

4. How do I schedule an appointment with a WSFS Bank representative?
You can schedule an appointment online or by calling your local branch.

5. What holidays does WSFS Bank observe?
WSFS Bank observes all federal holidays.

6. Are there any fees associated with using online banking?
There are no fees associated with basic online banking services.

7. How do I report a lost or stolen debit card?
You can report a lost or stolen debit card by calling 1-888-973-7284 or visiting your local branch.

8. What is the minimum balance required to open a checking account at WSFS Bank?
The minimum balance required to open a checking account varies depending on the type of account.