Conway National Bank: A Trusted Financial Institution in Conway, South Carolina

Introduction

Conway National Bank (CNB) is a state-chartered, community-focused financial institution that has been serving the Conway, South Carolina area since 1986. With over three decades of experience, CNB has established a reputation for providing a full range of banking services to individuals, businesses, and the community.

Services Offered

CNB offers a comprehensive suite of financial services to meet the diverse needs of its customers:

• Personal Banking: Checking and savings accounts, loans, credit cards, and mortgages
• Business Banking: Business accounts, loans, treasury management services, and merchant services
• Wealth Management: Investment planning, retirement planning, and trust services

Financial Strength and Stability

CNB is committed to maintaining its financial strength and stability. As of December 31, 2023, the bank had:

• Total Assets: $1.4 billion
• Total Deposits: $1.1 billion
• Total Loans: $890 million
• Tier 1 Capital Ratio: 13.2%

CNB in the Community

CNB actively supports the Conway community through various initiatives:

• Nonprofit Partnerships: Partnerships with local organizations such as the United Way, Conway Chamber of Commerce, and Salvation Army.
• Financial Literacy Programs: Educational workshops and seminars to empower individuals with financial knowledge.
• Volunteerism: Employees participate in community events and volunteer their time to local causes.

Customer Satisfaction and Recognition

CNB is dedicated to providing exceptional customer service. According to the J.D. Power 2023 U.S. Retail Banking Customer Satisfaction Study, CNB ranked in the top 20% of banks nationally for overall customer satisfaction.

Table 1: CNB Financial Highlights

Table 2: CNB Community Involvement Highlights

Table 3: CNB Customer Satisfaction Highlights

Stories and Lessons Learned

1. CNB's Rural Lending Initiative: The bank launched a rural lending program that provided financial assistance to businesses and individuals in underserved areas. This initiative helped create jobs and stimulate economic growth in the surrounding communities. Lesson Learned: Financial institutions can play a vital role in fostering economic development in both urban and rural areas.

2. CNB's Employee Financial Wellness Program: The bank implemented a comprehensive financial wellness program for its employees. The program included financial counseling, debt management assistance, and retirement planning workshops. Lesson Learned: Employers can positively impact employee well-being and productivity by providing financial education and support.

3. CNB's Mobile Banking Success: The bank invested heavily in its mobile banking platform, offering customers convenient and secure access to their accounts. The platform has seen significant growth in usage, with over 70% of customers actively using mobile banking. Lesson Learned: Digital technology can enhance customer experience and drive innovation in the banking industry.

Common Mistakes to Avoid

• Overspending: Track your expenses carefully to avoid living beyond your means.
• Not Saving Regularly: Establish a savings plan and contribute to it consistently.
• Ignoring Credit Scores: Monitor your credit scores and make timely payments to maintain a strong credit history.
• Falling for Scams: Be cautious of unsolicited emails, phone calls, and texts requesting financial information or money.

How to Choose a Bank

When choosing a bank, consider the following factors:

• Services Offered: Ensure the bank provides the services you need.
• Fees and Interest Rates: Compare the fees and interest rates on accounts and loans.
• Convenience: Consider the location of branches and ATMs, as well as online and mobile banking capabilities.
• Customer Service: Look for banks that are responsive and provide personalized service.
• Financial Stability: Choose a bank with a strong financial foundation.

Call to Action

Whether you're looking for personal banking solutions, business services, or wealth management advice, Conway National Bank has the experience and expertise to meet your financial needs. Visit us online at www.conwaynationalbank.com or contact us at (843) 365-6512 to learn more.