EZ-Link cards are a convenient mode of payment for public transport in Singapore. They offer the ease of a single card for all transport needs, eliminating the hassle of carrying cash or multiple cards. However, it's crucial to keep track of the card's expiry date to avoid any inconvenience or penalties. This comprehensive guide will provide you with all the essential information you need to check your EZ-Link expiry date and ensure your card remains active.
There are several ways to check the expiry date of your EZ-Link card:
1. EZ-Link Mobile App:
Download the EZ-Link mobile app on your smartphone. Log in to your account and navigate to the "My Cards" section. The expiry date will be prominently displayed.
2. EZ-Link Website:
Visit the EZ-Link website (https://www.ezlink.com.sg/) and log in to your account. Click on "My EZ-Link Cards" and select the card you want to check. The expiry date will be listed under "Card Details."
3. EZ-Link Kiosk:
Locate an EZ-Link kiosk at train stations, bus interchanges, or shopping malls. Insert your card into the kiosk and follow the prompts to view the expiry date.
4. NFC-Enabled Smartphone:
If your smartphone has near-field communication (NFC) capabilities, you can tap your EZ-Link card on the back of your phone to read the expiry date. Note: This feature may not be available on all smartphones.
Using an expired EZ-Link card can lead to the following consequences:
To avoid any inconvenience or penalties, it's essential to stay up-to-date on your EZ-Link card's expiry date. Here are some effective strategies:
1. Choose a method: Select one of the methods mentioned above (EZ-Link app, website, kiosk, or NFC smartphone) to check your EZ-Link expiry date.
2. Follow the prompts: Depending on the method you choose, follow the on-screen prompts or instructions provided.
3. View the expiry date: The expiry date will be clearly displayed in the app, website, kiosk screen, or on your smartphone.
1. Can I renew my EZ-Link card before it expires?
Yes, you can renew your EZ-Link card up to 12 months before its expiry date.
2. How do I renew my EZ-Link card?
You can renew your EZ-Link card at any EZ-Link vending machine. You will need to pay a renewal fee of S$5.
3. What if my EZ-Link card is lost or stolen?
If your EZ-Link card is lost or stolen, you should report it immediately to EZ-Link. You can do this by calling their hotline at 1800-740-0020 or visiting the EZ-Link website.
4. What is the penalty fare for using an expired EZ-Link card?
The penalty fare for using an expired EZ-Link card is S$25.
5. Can I get a refund on my expired EZ-Link card?
Yes, you can get a refund on your expired EZ-Link card. The refund amount will be the remaining value on your card, minus a S$5 administration fee.
6. How do I check the balance on my EZ-Link card?
You can check the balance on your EZ-Link card by tapping it on an EZ-Link reader at a train station or bus interchange. You can also check your balance online or through the EZ-Link mobile app.
Staying on top of your EZ-Link card's expiry date is crucial to avoid any inconvenience or penalties. By following the strategies and tips outlined in this guide, you can ensure that your card remains active and ready for use at all times. Remember to check your expiry date regularly and renew your card well before it expires to maintain seamless and hassle-free public transport journeys.
Table 1: EZ-Link Card Types and Validity Periods
Card Type | Validity Period | Renewal Fee |
---|---|---|
Standard EZ-Link Card | 5 years | S$5 |
Senior Citizen EZ-Link Card | 5 years | Free |
Student EZ-Link Card | 3 years | Free |
Personalized EZ-Link Card | 5 years | S$10 |
Table 2: EZ-Link Check Expiry Methods
Method | Steps |
---|---|
EZ-Link Mobile App | Log in to the app and navigate to "My Cards." |
EZ-Link Website | Log in to your account and select "My EZ-Link Cards." |
EZ-Link Kiosk | Insert your card into the kiosk and follow the prompts. |
NFC-Enabled Smartphone | Tap your card on the back of your phone. |
Table 3: EZ-Link Card FAQs
Question | Answer |
---|---|
Can I renew my EZ-Link card before it expires? | Yes, up to 12 months before. |
How do I renew my EZ-Link card? | At any EZ-Link vending machine for a renewal fee of S$5. |
What is the penalty fare for using an expired EZ-Link card? | S$25. |
Can I get a refund on my expired EZ-Link card? | Yes, minus a S$5 administration fee. |
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