ICA Singapore Contact: Your Gateway to Immigration Services

Navigating the complexities of immigration can be a daunting task, especially in a foreign country. That's where the Immigration and Checkpoints Authority (ICA) of Singapore comes into play. As the primary agency responsible for immigration and border control in Singapore, ICA offers a comprehensive range of services to assist you through every step of your immigration journey.

Key Contact Information

To reach ICA Singapore, you can use the following contact information:

• Address: 10 Kallang Road, Singapore 208718
• Phone: +65 6391-5555 (General Enquiries)
• Fax: +65 6391-5556
• Email: [email protected]

Services Provided by ICA Singapore

ICA Singapore provides a wide array of services, including:

• Visa and Pass Applications: ICA processes visa and pass applications for all categories of foreign nationals, whether for work, study, or tourism.
• Immigration Checks: ICA officers conduct immigration checks at all checkpoints in Singapore, ensuring the smooth and secure entry and exit of travelers.
• Foreign Worker Management: ICA regulates and oversees the employment of foreign workers in Singapore, including issuing work permits and managing work pass applications.
• Citizenship and Permanent Residence Applications: ICA handles applications for Singapore citizenship and permanent residence, as well as processing renunciation and re-entry permits.
• National Service Registration: ICA is responsible for registering Singaporean males and second-generation permanent residents for National Service.

How to Contact ICA Singapore

There are several ways to contact ICA Singapore:

• Visit the ICA Building: The ICA Building is located at 10 Kallang Road, Singapore 208718. You can visit the building during office hours (Mondays to Fridays, 8:30 AM to 5:30 PM) to make enquiries or submit applications.
• Call the ICA Hotline: You can call the ICA hotline at +65 6391-5555 to speak with a customer service representative. The hotline is available 24 hours a day, 7 days a week.
• Email ICA: You can also email ICA at [email protected] with your enquiry or request. ICA typically responds to emails within two working days.
• Use the ICA e-Service Portal: The ICA e-Service Portal allows you to access a range of services online, including checking visa and pass status, submitting applications, and making appointments.

Frequently Asked Questions (FAQs)

Q1: What are the office hours of ICA Singapore?
A1: The office hours of ICA Singapore are Mondays to Fridays, from 8:30 AM to 5:30 PM.

Q2: How long does it take to process a visa or pass application?
A2: The processing time for visa and pass applications varies depending on the type of application and the individual's circumstances. Applicants should refer to the ICA website for estimated processing times.

Q3: How can I check the status of my visa or pass application?
A3: You can check the status of your visa or pass application online through the ICA e-Service Portal.

Q4: What documents do I need to submit with my visa or pass application?
A4: The required documents for a visa or pass application vary depending on the type of application. Applicants should refer to the ICA website for a complete list of required documents.

Q5: Can I apply for a visa or pass online?
A5: Yes, you can apply for a visa or pass online through the ICA e-Service Portal.

Q6: What is the difference between a visa and a pass?
A6: A visa is a document that grants you permission to enter Singapore, while a pass allows you to stay in Singapore for a specific period.

Q7: How can I contact ICA Singapore in an emergency?
A7: In case of an emergency, you can call the following numbers:
* Emergency Hotline: +65 6391-5656
* Operations Command Center: +65 6742-7700

Q8: Where can I find more information about ICA Singapore?
A8: You can visit the ICA website at https://www.ica.gov.sg for more information about ICA's services and procedures.

Conclusion

The Immigration and Checkpoints Authority (ICA) of Singapore is your go-to resource for all matters related to immigration. Whether you're applying for a visa or pass, need to check your immigration status, or have any other immigration-related enquiries, ICA Singapore is here to assist you. With its comprehensive range of services and dedicated team of professionals, ICA Singapore is committed to ensuring a smooth and secure immigration experience for all.