Phase 2 Heightened Alert FAQ: Everything You Need to Know

As Singapore enters Phase 2 (Heightened Alert) from July 22 to August 18, 2021, many questions and concerns have arisen. Here is a comprehensive FAQ to provide you with the essential information during this period.

General Measures

Q: What are the key measures implemented under Phase 2 (Heightened Alert)?

• Social gatherings: No social gatherings allowed, including family and friends.
• Mask-wearing: Mandatory mask-wearing in all public areas and workplaces.
• Workplace arrangements: 50% of employees work from home where possible.
• Dining-in: Prohibited at all restaurants and food stalls.Takeaway and food delivery services are allowed.
• Essential services: All essential services, such as healthcare and public transport, will continue to operate.
• Non-essential services: Retail stores, cinemas, and libraries will be closed.

Q: Can I visit my parents or other family members who do not live with me?

No, social gatherings are not allowed under Phase 2 (Heightened Alert). This includes visiting family members who do not reside in your household.

Q: Are vaccinations required to enter certain venues or participate in specific activities?

Currently, vaccinations are not mandatory for entry into public places or participation in most activities. However, individuals may be required to show proof of vaccination for certain events or gatherings.

Workplace Arrangements

Q: How do I determine the percentage of employees that can work from home?

The government has mandated that 50% of employees work from home where possible. Employers should assess their operations and determine which employees can effectively perform their duties remotely.

Q: Can I still go to my workplace if I am unable to work from home?

Yes, you may still go to your workplace if your job requires your physical presence. However, employers are required to implement safe management measures, such as staggered work hours and physical distancing.

Q: What happens if my employer does not allow me to work from home?

If your employer does not provide the option to work from home and you are concerned about your health, you may discuss the situation with your employer. You can also contact the Ministry of Manpower (MOM) for guidance.

Dining and Shopping

Q: Are restaurants allowed to operate during Phase 2 (Heightened Alert)?

No, dining-in is prohibited at all restaurants and food stalls. However, takeaway and food delivery services are still permitted.

Q: Can I still go to the grocery store or other essential businesses?

Yes, essential businesses, such as grocery stores, pharmacies, and supermarkets, will remain open during Phase 2 (Heightened Alert). However, it is important to minimize shopping trips and practice safe management measures while in these establishments.

Q: Are online shopping and e-commerce services still available?

Yes, online shopping and e-commerce services are still available during Phase 2 (Heightened Alert). However, delivery times may be affected due to increased demand.

Health and Safety

Q: What are the symptoms of COVID-19?

The common symptoms of COVID-19 include fever, cough, shortness of breath, fatigue, and loss of taste or smell.

Q: Where can I get tested for COVID-19?

There are multiple testing centers located throughout Singapore. You can find a nearby center by visiting the Ministry of Health (MOH) website or contacting your healthcare provider.

Education and Childcare

Q: Are schools and childcare centers still open?

Schools and childcare centers are closed for most students during Phase 2 (Heightened Alert). However, critical services, such as childcare for essential workers and special education services, will continue to be provided.

Q: How can I ensure my child's learning continues during this period?

The Ministry of Education (MOE) has implemented various home-based learning initiatives to support students. Parents can access learning materials and support services through the MOE website and online platforms.

Other Frequently Asked Questions

Q: How long will Phase 2 (Heightened Alert) last?

Phase 2 (Heightened Alert) is expected to last for four weeks, from July 22 to August 18, 2021.

Q: What happens if the situation does not improve after four weeks?

The government will review the situation and make necessary adjustments to the measures in place.

Q: Where can I find the latest official updates on the COVID-19 situation?

The Ministry of Health (MOH) website is the primary source for official updates and information on the COVID-19 situation in Singapore.

Q: Who should I contact if I have more questions or concerns?

You can contact the MOH hotline at 1800-333-9999 or visit the MOH website for additional information and assistance.

Tables

Table 1: Key Measures under Phase 2 (Heightened Alert)

Table 2: Vaccination Requirements

Table 3: Workplace Arrangements

Table 4: Health and Safety Measures