TAP Portugal Reviews: An In-Depth Look at the Airline's Service

TAP Portugal, the flag carrier of Portugal, offers a wide range of services to its passengers. The airline has a strong presence in Europe and Africa, and also operates flights to North and South America. TAP Portugal has a good reputation for customer service, and its flights are generally reliable. However, the airline has received some criticism for its high prices and its lack of innovation.

Pros of Flying TAP Portugal

• Good customer service: TAP Portugal is known for its friendly and helpful staff. The airline's customer service team is available 24/7 to assist passengers with any questions or concerns.
• Reliable flights: TAP Portugal has a good track record for on-time departures and arrivals. The airline's flights are also generally comfortable and well-maintained.
• Extensive network: TAP Portugal flies to over 90 destinations in Europe, Africa, North America, and South America. The airline has a particularly strong presence in Portugal and Brazil.
• Codeshare agreements: TAP Portugal has codeshare agreements with a number of other airlines, including Lufthansa, United Airlines, and Air Canada. This allows passengers to book flights on TAP Portugal and connect to flights operated by other airlines.

Cons of Flying TAP Portugal

• High prices: TAP Portugal is not the cheapest airline to fly, especially on long-haul flights. The airline's prices are often higher than those of its competitors.
• Lack of innovation: TAP Portugal has been criticized for its lack of innovation. The airline has not introduced any new products or services in recent years, and its website and app are outdated.
• Limited legroom: The legroom on TAP Portugal's flights is often limited, especially on economy class flights. This can be uncomfortable for passengers on long-haul flights.
• Baggage fees: TAP Portugal charges baggage fees for all checked bags, except for carry-on bags. These fees can add up quickly, especially for passengers who are traveling with multiple bags.

Overall Impression

TAP Portugal is a good airline with a strong reputation for customer service. The airline's flights are generally reliable and comfortable, and TAP Portugal has an extensive network of destinations. However, the airline is not the cheapest to fly, and it has been criticized for its lack of innovation. Overall, TAP Portugal is a good choice for passengers who are looking for a reliable and comfortable flight.

Customer Reviews

"I recently flew TAP Portugal from Lisbon to Rio de Janeiro. The flight was on time and the staff was very friendly and helpful. The food was also good. I would definitely fly TAP Portugal again." - Tripadvisor user

"I had a terrible experience with TAP Portugal. My flight was delayed for over 6 hours and the staff was rude and unhelpful. I will never fly TAP Portugal again." - Yelp user

"I've flown TAP Portugal several times and I've always had a good experience. The flights are usually on time and the staff is friendly. I would definitely recommend TAP Portugal to others." - Google user

Frequently Asked Questions

What is TAP Portugal's baggage policy?

TAP Portugal charges baggage fees for all checked bags, except for carry-on bags. The fees vary depending on the destination and the size and weight of the bag.

What is TAP Portugal's customer service phone number?

TAP Portugal's customer service phone number is 1-800-221-7370.

What is TAP Portugal's website?

TAP Portugal's website is www.flytap.com.

Alternatives to TAP Portugal

• Lufthansa
• United Airlines
• Air Canada
• British Airways
• KLM