HSR What Doesn't Need Trailblazer Points

Introduction

There are many great features in HSR that don't require Trailblazer points. In this article, we'll explore some of these features and how you can use them to get the most out of HSR.

Core Features

Some of the core features of HSR that don't require Trailblazer points include:

• Case Management: HSR's case management features allow you to track and manage cases from intake to resolution. You can create cases, add notes, and track progress.
• Knowledge Management: HSR's knowledge management features allow you to create and share articles, FAQs, and other resources. You can also search for knowledge articles to find answers to your questions.
• Reporting: HSR's reporting features allow you to create and run reports on a variety of data, including cases, knowledge articles, and user activity.
• Integration with Salesforce: HSR integrates with Salesforce, so you can use it to manage cases, track knowledge articles, and run reports on data from both systems.

Additional Features

Additional features:

• Self-Service Portal: The self-service portal allows customers to create and manage cases, search for knowledge articles, and track the progress of their cases.
• Community: The community allows users to connect with each other and share knowledge.
• Mobile App: The mobile app allows you to access HSR on your phone or tablet.

Benefits

There are many benefits to using HSR's features that don't require Trailblazer points. These benefits include:

• Improved Customer Service: HSR's case management and knowledge management features can help you improve customer service by providing customers with the information they need to resolve their issues quickly and easily.
• Increased Productivity: HSR's reporting features can help you identify trends and inefficiencies in your customer service processes. This information can help you improve productivity and reduce costs.
• Better Decision-Making: HSR's data and reporting features can help you make better decisions about your customer service operations.

How to Use

To use HSR's features that don't require Trailblazer points, you'll need to create a free account. Once you have an account, you can access HSR's features from the HSR website or mobile app.

Conclusion

HSR is a powerful tool that can help you improve your customer service operations. Many of HSR's features don't require Trailblazer points, so you can start using them today to improve your customer service.

HSR Features That Don't Require Trailblazer Points

Questions to Ask Yourself

• What are my customer service goals?
• How can HSR help me achieve my goals?
• Which HSR features are most relevant to my needs?
• How can I use HSR to improve my customer service operations?

Tips and Tricks

• Start by creating a free HSR account.
• Explore HSR's features and see how they can help you.
• Use HSR to track your customer service metrics.
• Share HSR with your team and encourage them to use it.

Conclusion

HSR is a powerful tool that can help you improve your customer service operations. Many of HSR's features don't require Trailblazer points, so you can start using them today to improve your customer service.