Introduction
Trussville Water and Gas (TWG) is a public utility that provides water and gas services to the city of Trussville, Alabama. The company was founded in 1952 and is owned by the city of Trussville. TWG serves approximately 25,000 customers and has a staff of over 100 employees.
Background
The water system in Trussville was originally built in the early 1900s. The gas system was added in the 1950s. TWG has been providing water and gas services to the city of Trussville for over 60 years.
Water System
The TWG water system consists of over 250 miles of water mains, 10 water storage tanks, and 10 water treatment plants. TWG's water sources include the Cahaba River, the Locust Fork River, and the Coosa River. The water is treated to meet all state and federal drinking water standards.
Gas System
The TWG gas system consists of over 100 miles of gas mains. TWG's gas supply comes from the Alabama Gas Corporation. The gas is transported to Trussville through a pipeline.
Rates
TWG's water and gas rates are set by the city of Trussville. The rates are based on the cost of providing the services. TWG's rates are competitive with other water and gas utilities in the area.
Customer Service
TWG is committed to providing excellent customer service. The company offers a variety of customer service options, including a 24-hour customer service hotline, an online customer portal, and a mobile app. TWG also offers a variety of programs to help customers pay their bills, including a budget billing program and a payment assistance program.
Conclusion
TWG is a reliable and affordable provider of water and gas services to the city of Trussville. The company is committed to providing excellent customer service and to meeting the needs of its customers.
Quick Facts
Key Figures
TWG is a vital part of the Trussville community. The company provides essential services that are necessary for the health and safety of the residents of Trussville.
Benefits of Using Trussville Water and Gas
TWG is exploring new and innovative ways to use water and gas. Some of the potential applications for TWG's services include:
Table 1: TWG Water System Statistics
Statistic | Value |
---|---|
Number of water customers | 25,000 |
Length of water mains | 250 miles |
Number of water storage tanks | 10 |
Number of water treatment plants | 10 |
Water sources | Cahaba River, Locust Fork River, Coosa River |
Average daily water production | 10 million gallons |
Table 2: TWG Gas System Statistics
Statistic | Value |
---|---|
Number of gas customers | 25,000 |
Length of gas mains | 100 miles |
Gas supply source | Alabama Gas Corporation |
Average annual gas delivery | 1 billion cubic feet |
Table 3: TWG Rates
Service | Rate |
---|---|
Water | $2.50 per 1,000 gallons |
Gas | $1.00 per therm |
Table 4: TWG Customer Service Statistics
Statistic | Value |
---|---|
Customer satisfaction rating | 95% |
Average response time to customer calls | Less than 10 minutes |
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