The Better Business Bureau (BBB) of New Jersey has certified over 10,000 businesses in the state, demonstrating their commitment to ethical business practices and customer satisfaction.
BBB accreditation is a prestigious designation that businesses earn by meeting BBB's rigorous standards of ethics and accountability. Certified businesses are evaluated on various factors, including customer service, transparency, and responsiveness to complaints.
BBB certification offers numerous benefits to businesses, including:
According to a study by BBB, 85% of consumers are more likely to do business with a BBB-accredited company.
In addition to certifying businesses, BBB plays a vital role in consumer protection by:
BBB accreditation is important because it protects consumers and promotes ethical business practices. By certifying businesses, BBB helps consumers identify trustworthy companies and make informed decisions.
If you are a business owner in New Jersey, we encourage you to consider becoming BBB-accredited. Contact BBB of New Jersey today to learn more about the benefits of certification and how to apply.
Criteria | Description |
---|---|
Business Ethics | Adhering to ethical principles and fair business practices |
Customer Service | Providing responsive and courteous service to customers |
Advertising | Using truthful and non-deceptive advertising |
Transparency | Disclosing important business information to consumers |
Complaint Handling | Resolving customer complaints fairly and promptly |
Benefit | Description |
---|---|
Increased credibility | Consumers trust BBB-accredited businesses more |
Enhanced visibility | Certified businesses are featured prominently on BBB's website and publications |
Improved customer satisfaction | Businesses demonstrate their commitment to resolving customer complaints |
Competitive advantage | BBB certification differentiates businesses from competitors |
Access to BBB resources | Certified businesses can access exclusive resources and support from BBB |
Service | Description |
---|---|
Business information | Providing reliable reviews, ratings, and complaints about businesses |
Complaint resolution | Mediating disputes between consumers and businesses |
Consumer education | Educating consumers about their rights and responsibilities |
Advocacy | Advocating for consumer interests on public policy issues |
Motivation | Description |
---|---|
Protect consumers | Businesses want to demonstrate their commitment to ethical business practices and consumer protection |
Enhance reputation | BBB certification improves a business's reputation and credibility |
Gain competitive advantage | Certification can differentiate a business from its competitors and attract more customers |
Access BBB resources | Certified businesses can benefit from BBB's exclusive resources and support |
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