United Air Refund Policy: Everything You Need to Know

Cancellation and Refund Options

United Airlines offers flexible cancellation and refund policies to accommodate various travel situations. Passengers can cancel and rebook their flights without change fees, subject to certain terms and conditions.

Refundable Fares

• Fully refundable tickets can be canceled at any time, and the ticket holder will receive a full refund.
• Refundable tickets may carry additional surcharges.

Non-Refundable Fares

• Non-refundable tickets cannot be canceled after purchase, and no refund will be issued.
• Some non-refundable tickets may allow for rebooking at a fee.

24-Hour Risk-Free Cancellation

• All United Airlines tickets purchased online or through the United App are eligible for a full refund if canceled within 24 hours of purchase.
• This policy applies to both domestic and international flights.

Exceptions to the Refund Policy

There are a few exceptions to the United Air refund policy, including:

• Irregular Operations: Cancellations and delays due to weather, mechanical issues, or other irregular operations may not be eligible for a refund.
• Government Restrictions: If a flight is canceled due to government restrictions, such as travel advisories or quarantine requirements, a refund may not be available.
• Unused Tickets: United Airlines does not offer refunds for unused tickets. Passengers must contact the airline to rebook their flight or request a credit voucher.

How to Request a Refund

Passengers can request a refund online, through the United app, or by contacting the United Airlines customer service department.

Online Refund Request:

• Go to the United Airlines website (www.united.com).
• Click on "Manage Your Trip."
• Enter your reservation code and last name.
• Select the flight you want to cancel and click on "Cancel Flight."
• Follow the on-screen instructions to complete the refund request.

United App Refund Request:

• Download the United Airlines app on your mobile device.
• Open the app and log in to your account.
• Select "Trips."
• Choose the flight you want to cancel.
• Tap on "Cancel Flight."
• Follow the on-screen instructions to complete the refund request.

Customer Service Refund Request:

• Call United Airlines customer service at 1-800-864-8331.
• Provide the reservation code and reason for cancellation.
• Ask the customer service agent to process a refund.

Refund Processing Time

Refunds are typically processed within 7-10 business days. The refund will be credited back to the original form of payment used to purchase the ticket.

United Air Refund Policy Table

FAQs about United Air Refund Policy

1. Can I cancel my United Airlines flight for free?

Yes, you can cancel your United Airlines flight without change fees, provided you do so within 24 hours of purchase.

2. How long does it take to get a refund from United Airlines?

Refunds are typically processed within 7-10 business days.

3. What happens if my United Airlines flight is canceled due to weather?

If your United Airlines flight is canceled due to weather or other irregular operations, you may be eligible for a refund or rebooking.

4. Can I get a refund for an unused United Airlines ticket?

United Airlines does not offer refunds for unused tickets. Passengers must contact the airline to rebook their flight or request a credit voucher.

5. How do I contact United Airlines customer service for a refund?

You can contact United Airlines customer service for a refund by calling 1-800-864-8331.

6. What is the United Air Refund Policy?

The United Air Refund Policy outlines the terms and conditions for canceling and refunding United Airlines tickets. It includes information on refundable fares, non-refundable fares, and the 24-Hour Risk-Free Cancellation option.

7. How do I request a refund from United Airlines?

You can request a refund from United Airlines online, through the United app, or by contacting customer service.

8. What is the refund processing time for United Airlines?

Refunds are typically processed within 7-10 business days.