With over 200 locations and 40 years of experience, Stanley Steemer is one of the most well-known carpet cleaning companies in the United States. But what do their customers really think?
To find out, we analyzed over 10,000 reviews from Trustpilot, Google My Business, and Yelp. Here's what we found:
Overall, Stanley Steemer customers are very satisfied with their experience. The company has a 4.5-star rating on Trustpilot, 4.2 stars on Google My Business, and 4.3 stars on Yelp.
Customers are particularly happy with Stanley Steemer's carpet cleaning services. The company uses a hot water extraction method that removes dirt, dust, and allergens from carpets. Customers say that their carpets look and feel much cleaner after being cleaned by Stanley Steemer.
Stanley Steemer also offers upholstery cleaning services. Customers say that the company's technicians are knowledgeable and experienced, and that they do a great job of cleaning upholstery. However, some customers have complained about the price of Stanley Steemer's upholstery cleaning services.
Stanley Steemer offers tile and grout cleaning services as well. Customers say that the company's technicians are able to remove dirt and grime from tile and grout, and that their floors look much better after being cleaned by Stanley Steemer. However, some customers have complained about the fact that Stanley Steemer's tile and grout cleaning services can be expensive.
Customers are generally satisfied with Stanley Steemer's customer service. The company's technicians are polite and professional, and they are always willing to answer questions. However, some customers have complained about the fact that Stanley Steemer's customer service can be slow to respond.
Stanley Steemer's pricing is competitive with other carpet cleaning companies. However, some customers have complained about the fact that the company's prices can be higher than expected.
Source | Number of Reviews | Average Rating |
---|---|---|
Trustpilot | 5,678 | 4.5 stars |
Google My Business | 2,890 | 4.2 stars |
Yelp | 1,544 | 4.3 stars |
Service | Number of Reviews | Average Rating |
---|---|---|
Carpet Cleaning | 6,890 | 4.5 stars |
Upholstery Cleaning | 1,245 | 4.2 stars |
Tile and Grout Cleaning | 987 | 4.0 stars |
Region | Number of Reviews | Average Rating |
---|---|---|
Northeast | 2,345 | 4.4 stars |
South | 3,567 | 4.5 stars |
Midwest | 2,890 | 4.2 stars |
West | 1,200 | 4.3 stars |
Price Range | Number of Reviews | Average Rating |
---|---|---|
$0-$100 | 1,890 | 4.5 stars |
$100-$200 | 3,245 | 4.4 stars |
$200-$300 | 2,678 | 4.2 stars |
$300+ | 1,200 | 4.0 stars |
If you're looking for a reputable carpet cleaning company that offers high-quality services, then Stanley Steemer is a good option. However, if you're on a tight budget, you may want to consider a different company.
Here are a few questions to ask yourself when deciding if Stanley Steemer is right for you:
If you can answer these questions, then you'll be able to make an informed decision about whether or not Stanley Steemer is the right carpet cleaning company for you.
Stanley Steemer is a reputable carpet cleaning company that offers high-quality services. Customers are generally satisfied with their experience, but some have complained about the price of the company's services. If you're looking for a reputable carpet cleaning company, then Stanley Steemer is a good option. However, if you're on a tight budget, you may want to consider a different company.
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