$100 Tourism Voucher 2020: A Comprehensive Guide to Redemption

Introduction

The Singapore Tourism Board (STB) has launched the $100 tourism voucher scheme as part of its efforts to revive the tourism industry amidst the COVID-19 pandemic. This scheme, which is worth a total of $320 million, provides Singapore residents with vouchers that can be used to offset expenses incurred on local tourism products and services.

Eligibility

The $100 tourism voucher is eligible for all Singapore residents aged 18 and above as of December 31, 2020. Each eligible resident is entitled to one voucher worth $100.

How to Redeem the Voucher

The $100 tourism voucher can be redeemed via the SingapoRediscovers website (www.singapore rediscovers.gov.sg) from December 1, 2020 to June 30, 2021. To redeem the voucher, follow these steps:

1. Visit the SingapoRediscovers website and create an account.
2. Click on the "Redeem Vouchers" tab.
3. Enter your NRIC number or FIN and click "Next".
4. A one-time password (OTP) will be sent to your mobile phone. Enter the OTP and click "Submit".
5. Your $100 tourism voucher will be credited to your account.

How to Use the Voucher

The $100 tourism voucher can be used to offset expenses incurred on the following tourism products and services:

• Accommodation: Hotels, guesthouses, and serviced apartments
• Attractions: Museums, theme parks, and wildlife parks
• Tours: Guided tours, walking tours, and food tours
• Transport: Singapore Airlines, Scoot, and RWS Transport
• Dining: Restaurants, cafes, and bars
• Retail: Gift shops, souvenir shops, and bookstores

Terms and Conditions

The following terms and conditions apply to the use of the $100 tourism voucher:

• The voucher is valid for use from December 3, 2020 to June 30, 2021.
• The voucher can only be used for transactions made in Singapore.
• The voucher cannot be used to purchase alcohol, tobacco products, or gambling services.
• The voucher cannot be exchanged for cash or used to top up SingapoRediscovers vouchers.
• The voucher can only be used once.
• The voucher is non-refundable and non-transferable.

Pain Points

The $100 tourism voucher scheme has been met with some pain points, including:

• Limited Redemption Period: The short redemption period of six months may make it difficult for some residents to use the voucher before it expires.
• Limited Use of Voucher: The voucher can only be used for a limited range of tourism products and services, which may not meet the needs of all residents.
• Technical Difficulties: Some residents have reported experiencing technical difficulties when redeeming the voucher online.

Motivations

Despite these pain points, the $100 tourism voucher scheme has also received positive feedback from residents, who appreciate the opportunity to save money on their local tourism expenses. The scheme is expected to:

• Stimulate Tourism Demand: The voucher is expected to encourage residents to spend more on local tourism products and services, which will help to revive the tourism industry.
• Support Local Businesses: The voucher will provide a much-needed boost to local tourism businesses, which have been severely impacted by the COVID-19 pandemic.
• Promote Domestic Tourism: The voucher will encourage residents to explore their own country and discover the many attractions and experiences that it has to offer.

Effective Strategies

The STB has implemented a number of effective strategies to address the pain points associated with the $100 tourism voucher scheme, including:

• Extending Redemption Period: The STB has extended the redemption period for the voucher from three months to six months.
• Expanding Use of Voucher: The STB has expanded the range of tourism products and services that the voucher can be used for.
• Improving Technical Support: The STB has provided additional technical support to help residents who are experiencing difficulties redeeming the voucher online.

Common Mistakes to Avoid

Residents should be aware of the following common mistakes to avoid when redeeming and using the $100 tourism voucher:

• Not Redeeming the Voucher: The voucher is only valid for use within a specific time period, so residents should redeem the voucher as soon as possible.
• Using the Voucher for Ineligible Purchases: The voucher can only be used for a limited range of tourism products and services. Residents should check the terms and conditions of the voucher before making a purchase.
• Overspending the Voucher: The voucher is worth $100, and residents should not spend more than this amount when using the voucher.
• Losing the Voucher: The voucher is non-refundable and non-transferable. Residents should keep the voucher safe and secure.

Conclusion

The $100 tourism voucher scheme is a welcome initiative that will help to revive the tourism industry and support local businesses. Residents should take advantage of this opportunity to save money on their local tourism expenses and explore the many attractions and experiences that Singapore has to offer.

Table 1: Key Figures on the $100 Tourism Voucher Scheme

Table 2: Eligible Tourism Products and Services

Table 3: Pain Points of the $100 Tourism Voucher Scheme

Table 4: Effective Strategies for Addressing Pain Points

Innovative Application: Tourism Voucher App

The STB could develop a mobile app that allows residents to redeem and use their $100 tourism vouchers more easily. The app could include features such as:

• A digital wallet for storing the voucher
• A map of eligible tourism products and services
• A booking platform for making reservations
• A review section for sharing experiences

Tourism Voucher App: Features