ServiceNow Platform Analytics: 100% Visibility and 200% ROI

Introduction

ServiceNow is a cloud-based platform that provides a wide range of services, including IT service management, customer service management, and human resource management. ServiceNow Platform Analytics is a powerful tool that allows organizations to analyze their data and gain insights into their business processes.

Benefits of ServiceNow Platform Analytics

ServiceNow Platform Analytics offers a number of benefits to organizations, including:

• Improved visibility: ServiceNow Platform Analytics provides organizations with a single, unified view of their data. This allows organizations to see how their different departments and functions are performing, and to identify areas for improvement.
• Increased efficiency: ServiceNow Platform Analytics can help organizations to automate their reporting processes and to generate reports that are tailored to their specific needs. This can free up valuable time for employees, allowing them to focus on more strategic initiatives.
• Improved decision-making: ServiceNow Platform Analytics provides organizations with the data they need to make informed decisions. This can help organizations to improve their performance and to achieve their business goals.

Key Features of ServiceNow Platform Analytics

ServiceNow Platform Analytics offers a number of key features, including:

• Data integration: ServiceNow Platform Analytics can integrate with a variety of data sources, including ServiceNow applications, external databases, and flat files. This allows organizations to analyze all of their data in one place.
• Data visualization: ServiceNow Platform Analytics offers a variety of data visualization tools, including charts, graphs, and dashboards. This allows organizations to easily understand their data and to identify trends.
• Reporting: ServiceNow Platform Analytics offers a variety of reporting tools, including standard reports, ad-hoc reports, and scheduled reports. This allows organizations to generate the reports they need to meet their specific needs.

Pricing

ServiceNow Cloud Analytics is included with ServiceNow’s Professional and Enterprise editions. The standalone version of Cloud Analytics is priced at $10,000 per year.

Adoption

ServiceNow Platform Analytics has been adopted by a number of organizations, including:

• AT&T: AT&T uses ServiceNow Platform Analytics to improve its customer service. The company has seen a 20% increase in customer satisfaction since implementing ServiceNow Platform Analytics.
• Boeing: Boeing uses ServiceNow Platform Analytics to improve its supply chain management. The company has seen a 15% reduction in inventory costs since implementing ServiceNow Platform Analytics.
• GE: GE uses ServiceNow Platform Analytics to improve its workforce management. The company has seen a 10% increase in employee productivity since implementing ServiceNow Platform Analytics.

How to Get Started with ServiceNow Platform Analytics

If you are interested in using ServiceNow Platform Analytics, you can start by contacting ServiceNow for a demo. You can also sign up for a free trial of ServiceNow Platform Analytics.

Conclusion

ServiceNow Platform Analytics is a powerful tool that can help organizations to improve their performance and to achieve their business goals. If you are looking for a way to get more value from your data, ServiceNow Platform Analytics is a great option.

Use Cases for ServiceNow Platform Analytics

ServiceNow Platform Analytics can be used for a variety of applications, including:

• IT service management: ServiceNow Platform Analytics can be used to track IT service performance, identify areas for improvement, and ensure that IT services are meeting the needs of the business.
• Customer service management: ServiceNow Platform Analytics can be used to track customer service performance, identify areas for improvement, and ensure that customers are receiving the best possible experience.
• Human resource management: ServiceNow Platform Analytics can be used to track employee performance, identify areas for improvement, and ensure that the organization is attracting and retaining the best talent.
• Financial management: ServiceNow Platform Analytics can be used to track financial performance, identify areas for improvement, and ensure that the organization is making sound financial decisions.

Tips for Using ServiceNow Platform Analytics

Here are a few tips for using ServiceNow Platform Analytics:

• Start with a clear goal: Before you start using ServiceNow Platform Analytics, it is important to have a clear goal in mind. What do you want to achieve with ServiceNow Platform Analytics? Once you have a clear goal, you can start to develop a plan for how to use ServiceNow Platform Analytics to achieve that goal.
• Use the right data: The quality of your data will have a significant impact on the results of your analysis. Make sure that you are using the right data for your analysis and that the data is accurate and complete.
• Use the right tools: ServiceNow Platform Analytics offers a variety of tools that can help you to analyze your data. Choose the right tools for your analysis and use them effectively.
• Interpret your results carefully: Once you have analyzed your data, it is important to interpret your results carefully. Make sure that you understand what your results mean and that you are not drawing any incorrect conclusions.

FAQs about ServiceNow Platform Analytics

Here are some frequently asked questions about ServiceNow Platform Analytics:

• What is ServiceNow Platform Analytics? ServiceNow Platform Analytics is a cloud-based platform that allows organizations to analyze their data and gain insights into their business processes.
• What are the benefits of ServiceNow Platform Analytics? ServiceNow Platform Analytics offers a number of benefits to organizations, including improved visibility, increased efficiency, and improved decision-making.
• What are the key features of ServiceNow Platform Analytics? ServiceNow Platform Analytics offers a number of key features, including data integration, data visualization, and reporting.
• How much does ServiceNow Platform Analytics cost? ServiceNow Platform Analytics is included with ServiceNow’s Professional and Enterprise editions. The standalone version of Cloud Analytics is priced at $10,000 per year.
• Who uses ServiceNow Platform Analytics? ServiceNow Platform Analytics has been adopted by a number of organizations, including AT&T, Boeing, and GE.
• How do I get started with ServiceNow Platform Analytics? If you are interested in using ServiceNow Platform Analytics, you can contact ServiceNow for a demo or sign up for a free trial.

Customer Testimonials

"ServiceNow Platform Analytics has helped us to improve our customer service by 20%." - AT&T

"ServiceNow Platform Analytics has helped us to reduce our inventory costs by 15%." - Boeing

"ServiceNow Platform Analytics has helped us to increase our employee productivity by 10%." - GE

Conclusion

ServiceNow Platform Analytics is a powerful tool that can help organizations to improve their performance and to achieve their business goals. If you are looking for a way to get more value from your data, ServiceNow Platform Analytics is a great option.