Margate 311: Your Gateway to City Services

Margate 311 is a non-emergency service that connects residents and visitors to a wide range of city services. By dialing 311, you can report a problem, request information, or get assistance from a variety of city departments.

311 is available 24 hours a day, 7 days a week. You can call 311 from any phone, including cell phones.

How to Use 311

To use 311, simply dial 311 from any phone. You will be connected to a live operator who will ask you for your location and the nature of your request. The operator will then connect you to the appropriate city department.

You can also use 311 to report a problem online at the city's website: www.margate-nj.org.

What Services Can I Access Through 311?

You can access a wide range of city services through 311, including:

• Reporting a problem, such as a pothole, broken streetlight, or graffiti
• Requesting information about city services, such as trash collection schedules or recycling programs
• Getting assistance from a variety of city departments, such as the police, fire department, or public works department

Benefits of Using 311

There are many benefits to using 311, including:

• Convenience: 311 is available 24 hours a day, 7 days a week, so you can get help whenever you need it.
• Efficiency: 311 connects you directly to the appropriate city department, so you don't have to waste time calling multiple numbers.
• Accuracy: 311 operators are trained to provide accurate information about city services.

Common Mistakes to Avoid

Here are some common mistakes to avoid when using 311:

• Don't call 311 for emergencies. For emergencies, please call 911.
• Don't call 311 for general information. For general information about the city, please visit the city's website: www.margate-nj.org.
• Don't be vague when describing your problem or request. The more specific you are, the better the 311 operator can help you.

How to Step-by-Step Approach

Here's a step-by-step guide to using 311:

1. Dial 311 from any phone.
2. You will be connected to a live operator.
3. Tell the operator your location and the nature of your request.
4. The operator will connect you to the appropriate city department.
5. The city department will help you resolve your problem or request.

Conclusion

311 is a valuable resource for residents and visitors of Margate. By using 311, you can easily and quickly access a wide range of city services.