Allstate Car Insurance Customer Service: 24/7 Support & More

24/7 Support

Allstate's customer service is available 24 hours a day, 7 days a week. You can reach a representative by phone, chat, or email.

Phone: 1-800-ALLSTATE (1-800-255-7828)

Chat: Allstate's website

Email: Allstate's customer service email form

Other Ways to Contact Allstate

In addition to phone, chat, and email, you can also contact Allstate through the following channels:

• Social media: Allstate is active on Facebook, Twitter, and Instagram.
• Mail: You can write to Allstate at the following address:

Allstate Insurance Company
P.O. Box 7650
Northbrook, IL 60065-7650

How to File a Claim

To file a claim with Allstate, you can:

• Call: 1-800-ALLSTATE (1-800-255-7828)
• File a claim online: Allstate's website
• Use the Allstate mobile app: The Allstate mobile app is available for iOS and Android devices.

What to Expect from Allstate's Customer Service

When you contact Allstate's customer service, you can expect to be treated with respect and professionalism. Representatives are knowledgeable and helpful, and they will do their best to resolve your issue quickly and efficiently.

According to a recent survey by J.D. Power, Allstate ranked highest in customer satisfaction among auto insurance companies.

Tips for Getting the Most from Allstate's Customer Service

Here are a few tips for getting the most from Allstate's customer service:

• Be prepared to provide your policy number and other relevant information.
• Be clear and concise about your issue.
• Be patient and respectful.
• If you are not satisfied with the resolution of your issue, ask to speak to a supervisor.

Frequently Asked Questions

• How do I make a payment?

You can make a payment online, by phone, or by mail.

• How do I change my policy?

You can change your policy online, by phone, or by mail.

• How do I file a claim?

You can file a claim online, by phone, or by mail.

• How do I get a copy of my policy?

You can get a copy of your policy online, by phone, or by mail.

• How do I cancel my policy?

You can cancel your policy online, by phone, or by mail.