United Airlines: 17-Step Guide to Change Ticket Name

Pain Points:

Changing a ticket name can be a stressful and time-consuming process, often requiring costly fees and complicated procedures. United Airlines recognizes these pain points and has developed a streamlined process to make the task easier.

Motivations:

Travelers may need to change a ticket name for various reasons, such as:

• Legal name changes (e.g., marriage, divorce)
• Inaccuracies or typos in the original booking
• Transferring tickets to family or friends

United Airlines Change Ticket Name Process:

1. Contact United Airlines:

• Call United Airlines reservations at 1-800-864-8331.
• Visit a United Airlines ticket office or airport counter.
• Use the United Airlines website or mobile app.

2. Provide Proof of Identity:

• You will need to provide the original ticket and/or a government-issued ID to verify your identity.

3. Request a Name Change:

• Inform the United Airlines representative that you need to change the ticket name.

4. Explain the Reason:

• Provide the reason for the name change, such as a legal name change or transfer of the ticket.

5. Pay the Fee:

• United Airlines charges a $200 fee for ticket name changes. If the change is due to a legal name change, the fee may be waived.

6. Submit Documentation (if Required):

• For legal name changes, you may need to provide a copy of your marriage certificate, divorce decree, or other legal document.

7. Review the Changed Ticket:

• Once the name change is processed, United Airlines will send you a confirmation email with the updated ticket information.

Online Name Change Process:

1. Log into My United:

• Visit united.com and create or log in to your "My United" account.

2. Select "My Trips":

• Click on the "My Trips" tab and locate the reservation you wish to change.

3. Edit Passenger Information:

• Select the "Edit" option under the passenger's name.
• Make the necessary name changes and click "Save."

4. Confirm the Changes:

• Review the updated ticket information and click "Confirm Changes."

Offline Name Change Process:

1. Visit a United Airlines Ticket Office or Airport Counter:

• Visit a United Airlines ticket office or airport counter with your original ticket and government-issued ID.

2. Request a Name Change:

• Inform the United Airlines representative that you need to change the ticket name.

3. Pay the Fee:

• The $200 fee for ticket name changes is applicable.

4. Provide Documentation (if Required):

• If the name change is due to a legal reason, provide the necessary documentation.

5. Receive the Updated Ticket:

• The updated ticket with the changed name will be issued to you.

Tips and Tricks:

• Contact United Airlines as soon as possible to avoid last-minute fees.
• If you have a United Airlines MileagePlus account, you may be eligible for a waived fee.
• Be prepared to provide documentation to support your name change request.
• Check the United Airlines website for special promotions or discounts on ticket name changes.

Benefits of United Airlines Change Ticket Name Policy:

• Convenient: The online and offline processes are easy to follow and can be completed from anywhere.
• Affordable: The $200 fee is competitive with other airlines.
• Flexible: United Airlines allows ticket name changes for various reasons, including legal name changes and ticket transfers.
• Secure: The online process requires verification of identity and secure payment options.

Conclusion:

United Airlines offers a straightforward and cost-effective process for changing ticket names. By following the steps outlined in this guide, travelers can easily update their ticket information to ensure a smooth and hassle-free travel experience.