TraceTogether tokens are a valuable tool for protecting your privacy and helping to contain the spread of COVID-19. They are small, Bluetooth-enabled devices that you can carry with you to track your contacts and help health authorities to identify and isolate people who may have been exposed to the virus.
However, it is important to take steps to protect your TraceTogether token from being lost, stolen, or hacked. Here are 12 ways to keep your data secure:
Your TraceTogether token is a valuable tool, so it's important to keep it safe and secure.
- Keep your token in a safe place where it will not be lost or stolen. If possible, store it in a carrying case or pocket that is not easily accessible to others.
- Avoid leaving your token in public places, such as on a table or in a bathroom.
- If you lose your token, report it to the Ministry of Health immediately.
Your TraceTogether token is linked to your personal information, so it's important to keep it confidential.
- Do not share your token with anyone, even friends or family members.
- If someone asks to borrow your token, politely decline.
Your TraceTogether token needs to be charged regularly to work properly.
- Make sure to charge your token at least once a week, or more often if you use it frequently.
- You can charge your token using a USB cable or a wireless charger.
When you are out and about, be aware of your surroundings and take steps to protect your TraceTogether token.
- Be careful not to drop your token or leave it behind.
- If you are in a crowded place, keep your token close to your body.
- Avoid wearing your token on a lanyard or keychain, as this makes it more likely to be stolen.
If you use the TraceTogether mobile app, it's important to use a strong password to protect your account.
- Your password should be at least 8 characters long and contain a mix of upper and lower case letters, numbers, and symbols.
- Do not use your TraceTogether password for any other accounts.
Two-factor authentication is an extra layer of security that makes it more difficult for someone to access your TraceTogether account, even if they have your password.
- Enable two-factor authentication in the TraceTogether mobile app.
- When you log in to your account, you will be asked to enter your password and a verification code that is sent to your mobile phone.
It's important to be mindful of what you post on social media, as your posts could be used to track your movements and identify your contacts.
- Avoid posting photos or videos that show your TraceTogether token.
- Do not share your TraceTogether token number or QR code with anyone.
TraceTogether tokens are regularly updated with new features and security patches.
- Make sure to keep your TraceTogether token's software up to date.
- You can check for updates in the TraceTogether mobile app or by visiting the TraceTogether website.
Phishing scams are emails or text messages that try to trick you into giving up your personal information, such as your TraceTogether token number or password.
- Be careful about clicking on links or opening attachments in emails or text messages from unknown senders.
- If you receive a message that looks suspicious, report it to the Ministry of Health.
If your TraceTogether token is lost or stolen, report it to the Ministry of Health immediately.
- You can report a lost or stolen token by calling the TraceTogether hotline at 1800-333-9999 or by visiting the TraceTogether website.
- When you report a lost or stolen token, the Ministry of Health will deactivate the token and issue you a new one.
When you are using your TraceTogether token, be respectful of others' privacy.
- Do not use your token to track people without their consent.
- If you are asked to turn off your token, please do so.
TraceTogether tokens are a valuable tool for protecting your privacy and helping to contain the spread of COVID-19. By following these tips, you can help to keep your data secure and protect your privacy.
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