Parkway Shenton Medical Group: 25 Years of Excellence in Healthcare

Introduction

Parkway Shenton Medical Group (PSMG) is a leading healthcare provider in Southeast Asia, with a network of over 120 clinics and hospitals across the region. PSMG offers a comprehensive range of medical services, including primary care, specialist care, and ancillary services.

Key Figures:

• 120+ clinics and hospitals
• 2,000+ doctors and healthcare professionals
• 1 million+ patient visits annually

History and Milestones

PSMG was established in 1997 with the merger of Shenton Medical Group and Parkway Health. PSMG has since expanded its operations to Singapore, Malaysia, Vietnam, and Indonesia.

Key Milestones:

• 1997: Merged with Shenton Medical Group and Parkway Health
• 2000: Acquired Chain General Hospital
• 2005: Listed on the Singapore Exchange
• 2015: Expanded into Vietnam
• 2018: Entered the Indonesian healthcare market

Medical Services

PSMG offers a full spectrum of medical services, including:

• Primary Care: Family medicine, pediatrics, internal medicine, and preventive healthcare
• Specialist Care: Cardiology, gastroenterology, neurology, oncology, and orthopedics
• Ancillary Services: Laboratory testing, imaging, pharmacy, and physiotherapy

Innovation and Research

PSMG is committed to innovation and research, with a focus on developing new and improved healthcare technologies and treatments. PSMG has invested heavily in research and development, including through its partnerships with academic institutions and biotechnology companies.

Key Innovations:

• Precision medicine and targeted therapies
• Telemedicine and remote healthcare
• Artificial intelligence and machine learning
• Wearable devices and digital health

Partnerships and Collaborations

PSMG has forged strategic partnerships with leading healthcare providers, research institutions, and government agencies to enhance its capabilities and provide the best possible healthcare services to its patients.

Key Partnerships:

• Singapore General Hospital
• National University of Singapore
• Ministry of Health (Singapore)
• Malaysia Health Promotion Board

Patient Care and Experience

PSMG is dedicated to providing high-quality patient care and a positive patient experience. PSMG's clinics and hospitals are equipped with state-of-the-art facilities and a team of experienced and caring healthcare professionals.

Patient Experience Initiatives:

• Personalized healthcare plans
• Telehealth consultations
• Patient portals and mobile apps
• Patient education and support programs

Effective Strategies for Healthcare Innovation

PSMG has adopted a number of effective strategies to drive innovation and improve healthcare delivery, including:

• Collaboration: Partnering with research institutions, universities, and healthcare providers
• Investment: Allocating resources for research and development
• Culture: Fostering a culture of innovation and continuous improvement
• Agility: Adapting to changing healthcare trends and technological advancements

Tips and Tricks for Patients

Here are some tips and tricks to enhance your healthcare experience with PSMG:

• Book appointments online: Utilize the online appointment booking system for convenience
• Use the patient portal: Access your medical records, communicate with your doctor, and more
• Download the mobile app: Get reminders, view lab results, and manage your appointments on the go
• Participate in health screenings: Take advantage of free or low-cost health screenings to monitor your health
• Follow PSMG on social media: Stay updated on healthcare news, events, and promotions

FAQs

1. What is PSMG's mission?
PSMG's mission is to provide high-quality healthcare services that are accessible, affordable, and convenient.

2. What types of medical services does PSMG offer?
PSMG offers a comprehensive range of medical services, including primary care, specialist care, and ancillary services.

3. How do I book an appointment with PSMG?
You can book an appointment online, via the patient portal, or by calling the clinic or hospital directly.

4. What is PSMG's commitment to patient experience?
PSMG is committed to providing high-quality patient care and a positive patient experience, investing in state-of-the-art facilities, experienced healthcare professionals, and patient-centered initiatives.

5. How does PSMG drive innovation in healthcare?
PSMG drives innovation in healthcare through collaboration, investment, culture, and agility.

6. What are some tips for patients to enhance their healthcare experience with PSMG?
Patients can enhance their healthcare experience by booking appointments online, using the patient portal, downloading the mobile app, participating in health screenings, and following PSMG on social media.

7. How do I access my medical records with PSMG?
You can access your medical records through the patient portal or by requesting a copy from your doctor's office.

8. Does PSMG offer telehealth consultations?
Yes, PSMG offers telehealth consultations for certain medical conditions.