As your trusted energy provider, Northwestern Energy is committed to delivering safe, reliable, and affordable energy to your home or business. Part of that commitment includes providing exceptional customer service, and that's why we offer a dedicated phone line for all your energy needs: 1-800-732-3624.
Whether you have a question about your bill, need to report an outage, or want to learn about energy-saving programs, our team of friendly and knowledgeable customer service representatives is here to help. Here are just a few of the inquiries we can assist with:
In addition to our phone line, Northwestern Energy also offers a variety of other ways to stay connected and manage your account:
At Northwestern Energy, we believe that every customer deserves exceptional service. That's why we:
You can report an outage by calling our 24/7 outage hotline at 1-888-467-2999. Please provide your account number or address, and a brief description of the outage.
You can pay your bill online at mynorthwestern.com, by phone at 1-800-732-3624, by mail, or at an authorized payment location.
Northwestern Energy offers a variety of energy-saving programs and rebates to help customers reduce their energy consumption. Contact us at 1-800-732-3624 to learn more.
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