Need to file a claim with Safeway Insurance? Our team of experienced claims representatives is here to help you through the process quickly and easily. You can reach us 24 hours a day, 7 days a week at 1-800-244-0249.
Filing a claim with Safeway Insurance is simple. You can do it online, over the phone, or through our mobile app.
To file a claim online:
To file a claim over the phone:
To file a claim through our mobile app:
When you file a claim, you will need to provide the following information:
Once you file a claim, a claims representative will be assigned to your case. The claims representative will review your claim and contact you to discuss the next steps. The claims representative may also request additional information or documentation.
Once the claims representative has completed their investigation, they will make a determination on your claim. You will be notified of the decision in writing.
Here are some tips for filing a successful claim:
Q: How long does it take to process a claim?
A: The claims process can take anywhere from a few days to several weeks, depending on the complexity of the claim.
Q: What if I disagree with the decision on my claim?
A: If you disagree with the decision on your claim, you can appeal the decision. You must submit your appeal in writing within 60 days of receiving the decision.
Q: What if I need to make a change to my claim?
A: If you need to make a change to your claim, you should contact your claims representative as soon as possible.
If you need to file a claim with Safeway Insurance, our team of experienced claims representatives is here to help you through the process quickly and easily. You can reach us 24 hours a day, 7 days a week at 1-800-244-0249.
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