**USAA Auto Insurance Customer Service: 1-800-531-USAA (8722)**

**Navigating USAA Auto Insurance Customer Service**

USAA, known for providing insurance and financial services to military members and their families, offers comprehensive auto insurance coverage. For prompt assistance with your auto insurance needs, USAA's dedicated customer service team is available 24/7.

**Reaching Customer Service**

To connect with a USAA Auto Insurance customer service representative, you can use the following channels:

**Common Customer Service Inquiries**

Coverage and Policies:

• Coverage options and pricing
• Policy changes and endorsements
• Adding or removing drivers

Claims and Accidents:

• Reporting accidents and filing claims
• Repair estimates and towing services
• Claims status and settlement information

Billing and Payments:

• Payment options and due dates
• Setting up automatic payments
• Billing inquiries and adjustments

Technical Support:

• Assistance with online account access
• Mobile app troubleshooting
• Website navigation issues

**Customer Satisfaction**

USAA is highly regarded for its customer service. According to J.D. Power, USAA consistently ranks among the top insurance providers in terms of customer satisfaction. In 2022, USAA received the highest score in the J.D. Power U.S. Auto Insurance Study for customer satisfaction, based on the following key factors:

**Unveiling the Value of USAA Auto Insurance**

Beyond its customer service excellence, USAA offers several advantages for its auto insurance customers:

• Military Discounts: Active and former service members, as well as their qualified family members, receive exclusive discounts on auto insurance premiums.

• Safe Driving Rewards: USAA's SafePilot program rewards customers for safe driving habits, potentially reducing their premiums over time.

• 24/7 Roadside Assistance: USAA provides 24/7 roadside assistance for covered vehicles, including towing, jumpstarts, and flat tire repair.

• Online Claims Filing: USAA offers a convenient online claims filing process, allowing customers to quickly and easily report accidents and file claims.

• Comprehensive Coverage Options: USAA offers a wide range of coverage options to meet the individual needs of its customers, including liability, collision, comprehensive, and personal injury protection.

**Additional Resources**

For additional information and assistance, customers can access the following resources:

• USAA Website: https://www.usaa.com/inet/wc/auto-insurance
• USAA Mobile App: Download the app for iOS or Android
• FAQs: Visit the USAA Auto Insurance FAQs page for answers to common questions

**FAQs**

1. What are the hours of operation for USAA Auto Insurance customer service?
   Answer: USAA Auto Insurance customer service is available 24 hours a day, 7 days a week.

2. Can I make changes to my policy online?
   Answer: Yes, you can make changes to your policy online by signing in to your USAA account.

3. How do I file a claim?
   Answer: You can file a claim online, through the USAA app, or by calling 1-800-531-USAA (8722).

4. What discounts are available for USAA Auto Insurance?
   Answer: USAA offers a range of discounts, including military discounts, safe driving discounts, and multi-policy discounts.

5. Does USAA offer roadside assistance?
   Answer: Yes, USAA offers 24/7 roadside assistance for covered vehicles.

6. Can I get a quote for auto insurance online?
   Answer: Yes, you can get a quote for auto insurance online at USAA.com.